Orders are packed with care and usually ship within 2–3 business days. Delivery times vary depending on your location — you’ll get tracking info as soon as it’s on its way.

Yes! We ship to most countries – simply enter your destination country during check out. Recreativa Paper Co. is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser.

Please note that even with these shipping methods, transit times may vary due to customs delays. 

Yes! For bulk orders, please visit our profile in Faire: [link] or contact us on the email hola@recreativapaper.com with the details of your order and our team will look into your request.

Promo codes can be entered during the checkout process. Simply type or paste your code in the box labeled “Promo Code,” in the cart, then click “Apply.” Only one promo code may be applied per order. Promo codes cannot be combined with other offers. Promo codes do not apply to gift cards or sale items.

Unused and unopened products may be returned within 30 days of receipt for a full refund less the original shipping cost. Customers are responsible for any return shipping costs. Used, opened, and/or final sale items cannot be returned.

Once we receive the returned item(s), we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Regardless of the date an order is placed, if the original form of payment has expired at the time a refund for a return is processed, a store credit will be issued and a refund will not be provided.

Please note refunds may take 2-3 weeks to process and show on your account due to varying processing times between payment providers.

If a return exception is made for an order past 30 days, a store credit will be issued and a refund will not be provided.